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Vilnius market

French customer service company in Vilnius lays off 42 employees

ELTA
in 2025 April 23 09:00 a.m
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1 min. reading
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Teleperformance LT, a company owned by French customer service company Teleperformance, intends to lay off 42 employees, the Employment Service reports.

"The reason for the layoffs is the reduced demand for labor from the main client due to the geopolitical situation, which also reduced the volume of work," the Employment Service told Elta.

According to Sodra, the company currently employs 363 people, compared to a year ago when there were significantly more employees – around 540.

Last November, Teleperformance LT announced its planned expansion and intended to hire 80 new employees within a few months.

According to data from the Employment Service, Teleperformance LT laid off 2023 employees in 110: in July, it announced about 30 layoffs, and in October, about 80 more.

The Teleperformance team, which has been operating in Lithuania since 2015, provides customer service, technical support, transaction processing, digital solutions, and social media management services. The specialists working here serve companies in various countries operating in the e-commerce, telecommunications, travel, technology, and financial services sectors.

The report submitted to the Center of Registers indicates that the company earned 2023 million euros in net profit in 2,1 - similar to 2022 million euros in 2,2. However, the company's sales revenue grew by 10 percent - from 22,9 million to 25,3 million euros.

According to the Register of Legal Entities, the sole shareholder of Teleperformance LT is Luxembourg Contact Centers, registered in Luxembourg.

Vygantas Tuzas (ELTA)

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