Representatives of Lithuania won 6 prizes at the Central and Eastern European Service Center Awards held in Warsaw on Thursday evening.
For the fourth year in a row, Vilnius was awarded as the Most Dynamically Developing City of service centers in the region. The public sector initiative of the year award went to the "Work In Lithuania" talent attraction program.
International companies based in Lithuania also received awards for their activities. Cognizant Technology Solutions won in the BPO Firm of the Year category, Danske Bank (GSL) was chosen as Shared Services Firm of the Year in the Baltic countries for the second time in a row, and Western Union Processing Lithuania ” received the award for the application of robotic solutions (Top RPA Implementation of the Year). The best manager award went to Šarūnas Šuipis, general manager of Western Union's Lithuanian division.
This year, Lithuanian cities and companies operating in the country were nominated in 15 categories. Vilnius and Kaunas were nominated in the city categories, Telia, Danske Bank (GSL), Western Union, Nasdaq, Adform, Bentley Systems, Wix.com, "Wix.com" competed in various service center categories. NFQ Technologies" and "Skandia", while Rosita Vasilkevičiūtė ("Danske Bank (GSL)"), Šarūnas Šuipis ("Western Union") and Arminta Saladžienė ("Nasdaq") claimed to be the best managers.
The Central and Eastern European Service Center Awards have been held for the sixth year in a row. An independent jury of business professionals evaluates regional cities, service centers and their managers for the development of the service center sector. This year, more than 50 companies from Poland, Hungary, the Czech Republic, Romania, Latvia and Lithuania were nominated for the awards. January 31 - February 1 Held at the Intercontinental Hotel in Warsaw event brought together over 300 guests who listened to presentations and participated in discussions before the award ceremony.
Foreign Investment Development Agencies "Invest in Lithuania” according to data, in 2017 more than 60 international service centers operated in the country, employing about 15 people. specialists. This number is likely to continue to grow. in 2018 the world's largest hotel reservation platform "Booking.com" will enter the country, and as many as 900 people are planned to be employed in its service center over the next few years.
In the assessment of "Invest in Lithuania", in order to attract more service centers to Lithuania, it is first necessary to improve the investment environment: to expand the geography of business flights from and to Lithuania, as well as to orient the education system in response to business needs.