On Monday, when the educational process started remotely, the electronic learning platform could not withstand the load.
On social networks, parents have been complaining since early morning about the unavailable TAMO, Eduka, and Mano dienynas information education systems.
As Armantė Raginytė, a representative of the publishing house Šviesa, which manages the Eduka system, told BNS, the flow of users wanting to join the system increased sharply this morning, and two weeks of preparation did not help.
"We had two weeks of preparatory work and until yesterday evening the systems were working smoothly (…) We noticed a drastic increase in traffic in the morning, which the technology simply could not handle, no matter how prepared it was," said the representative of the publishing house.
She also said that the problem is currently being solved by increasing the bandwidth of the servers so that as many people as possible can use the system without disruption.
"The team is working, reacting quickly and trying to solve those problems. The bandwidth of the servers is increased even more", asserted A. Raginytė.
The TAMO learning platform also faced 10 times higher loads on Monday morning, but its owners have apologized to users and say they are solving the situation.
"We were prepared for user traffic 4 times higher than usual. For the past couple of weeks, we have very seriously prepared the system for atypically high loads - we have performed all possible optimizations of the system itself, we have increased the server resources to the maximum," said Edgaras Jasalinis, head of TAMO grupė company, in a press release.
"However, with many starting distance learning at the same time, Monday morning's traffic was higher than we had planned. Therefore, we are currently looking for additional solutions to quickly correct the situation, we are optimizing the speed of the system," he said.
According to him, the "TAMO" system can be used simultaneously by up to 20 thousand people. users, but on Monday morning the loads "significantly" exceeded the limits.
The Deputy Minister of Education, Jolanta Urbanovič, said that the Communications Regulatory Authority's recommendations on how to avoid such situations were distributed to schools on Friday.
"One of them is to arrange the schedule in such a way that the load is distributed throughout the day, not only in the early morning," the deputy minister said in a comment transmitted to BNS.
According to her, the first days of distance learning will be devoted to tests and coordination of the agenda.
"Universal distance learning is still new for everyone, it will take some getting used to, learning and harmonizing the systems. This is a really big change, and it takes time for the whole mechanism to start working smoothly," said J. Urbanovič.
Due to the spread of the coronavirus, during the quarantine declared, the students have been officially on vacation for two weeks so far. On Monday, the distance learning process was resumed.
Author Ramūnas Jakubauskas
